#104-347 Leon Ave, Kelowna, British Columbia, V1Y 8C7
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Frequently Asked Questions
What is clinical counselling?
Clinical counselling helps people improve their mental, emotional and physical health while encouraging positive relationships with self and others. The building of a trusting and comfortable relationship between client and counsellor is important, as counselling may cover topics of distress and discomfort. Therefore, questions or comments on the overall counselling process are encouraged and are invited at any time.
Can I talk to a counsellor before scheduling an initial session?
Absolutely. We are happy to connect with you before your first session. We are open to answering any questions you should have regarding services and to determine if one of our counsellors is the right fit for you. Motion Counselling and Wellness provides a 15-minute phone or virtual consultation for clients, free of charge.
Is everything I discuss with my counsellor confidential?
Information about counselling sessions will not be released to anyone outside of Motion Counselling without your informed, voluntary, and written consent. Exceptions to client confidentiality include the following:
- When you may be a danger to yourself or others
- When there is suspicion or disclosure of abuse of vulnerable persons, such as a child or elderly person
- When records are subpoenaed by court order
What can I expect during my first session?
During the first session, together we will review the major components of counselling (the nature of counselling, informed consent, confidentiality, rights and responsibilities, etc.). We will then explore your personal history, reasons for seeking counselling, goal setting and discuss ways in which you wish your life to be different.
Are services covered by my Extended Health Plan?
Many extended health benefit plans offer coverage for counselling fees. Check with your benefits provider to see if they cover Registered Clinical Counsellors (RCC). Please note that we do not offer direct billing at this time, and clients are responsible to seek reimbursement from their plan providers.
Do you offer Sliding Scale Fees?
Our counsellors offer a limited number of sliding scale counselling spots on their caseload. We also have Master's Level Counselling Interns who are supervised by Registered Clinical Counsellors, and are able to offer counselling at a reduced and affordable rate.